The National Bank of Bahrain (NBB) has launched its new and improved mobile app designed to elevate the customers’ digital banking experience, making remote banking both faster and simpler. The app enables seamless account opening.
The new NBB digital app is a breakthrough in digital banking developed in collaboration with leading technology partners, Backbase & Bring and in partnership with Lenium, a local Fintech company. The developers consolidated all digitally available services offered via NBB’s branches into an enhanced one-stop-digital-shop with dynamic features and options designed to simplify customer banking experience.
The dual-language app was developed using the latest technologies and boasts key differentiators in product diversity – be it accounts, cards, loans and finances, card promotions and reward system – and best-in-class user experience. Its competitive advantage lies in the speed, simplicity and convenience of executing transactions, such as digital onboarding and account opening, which meet globally recognised standards.
One of the features of the application is that, upon download, users will not have to create a new account to log in, but will be able to use their existing details from the current app. Same goes for beneficiaries; customers will not have to update their beneficiary details or re-enter them, all details will simply migrate from the current app into the new one upon login.
NBB’s new comprehensive platform provides the necessary flexibility and agility required to meet the rapidly changing digital requirements with expedited releases. Customers will benefit from this improved registration journey; reduced clicks and speedier results; fastest digital onboarding; provision of biometric login access option as well as a password request for added security for returning users; diverse product opening options; instant issuance of debit cards with the option of pick up or direct delivery; easy money transfers; Al Watani rewards and increased chances of winning; full management of debit, credit, prepaid cards; and many more features.