What is your vision for Movenpick Bahrain?
To continue to improve our guest experience as well as develop our team members in order to meet our goals and remain the market leader in hospitality in Bahrain. This can only be achieved by the great commitment of our team and the full continued support we receive and the trust of our owners and Accor.
Moreover, now that COVID-19 is behind us, we are working on developing new hotel activities that will further enhance the guest experience and support our aim to be regarded as one of the best 5-star hotels in Bahrain.
What have been your biggest challenges (and successes) over the past difficult years?
The biggest challenge we faced was the impact of Covid-19 on the team, our guests, and the whole community. The biggest success was our hotel renovation. We managed to come up with a very beautiful facility as we are told by our guests. During Covid, we managed to keep the hotel open and running, avoided downsizing and took good care of our team members’ wellbeing.
Other than a great team, what qualities does your hotel have that make it stand out in Bahrain?
Based on the feedback of our guests throughout the years, our hotel stands at a great location with outstanding food and beverage service, and a reputation for great hospitality in the market.
What does hospitality leadership mean to you?
Hospitality leadership to me is being able to operate with a high level of integrity and fairness towards all stakeholders: team, guests, owners – and take responsibility for the community around us as well as the environment.
Is there a particular saying or motto that guides you?
“I am still learning” by Michael Angelo