Elevating the Dining Experience: An Interview With Assem Mahmoud of The Diplomat Radisson Blu Hotel, Residence and Spa


With a background in hospitality spanning Egypt, Kuwait, Saudi Arabia, and Oman, Assem Mahmoud brings a wealth of experience and a fresh perspective to Bahrain’s vibrant Food & Beverage sector. The new Director of F&B at The Diplomat Radisson Blu Hotel Residence and Spa shares his insights on what makes a restaurant truly special, his plans for the hotel’s dining outlets, and his journey through the hospitality industry. Explore all that defines The Diplomat Radisson Blu’s culinary offerings in this exclusive interview.

In your opinion, what makes a restaurant special?

When it comes to making a restaurant special, exceptional food quality plays a significant role, along with superb service and hospitality. These elements combined can create a unique dining experience. Additionally, the design of the menu can set you apart from the competition and entice customers to choose your restaurant. Including mouthwatering photos and creative food and descriptions can make your menu instantly appealing to customers.

Maintaining cleanliness and hygiene is crucial. Guests will not dine in a restaurant that appears unfair or neglected. Alongside regular cleaning tasks like wiping down tables and disinfecting counters multiple times a day, attention should be paid to smaller details if you truly want to impress the guests. Ensure that menus, chairs, salt and pepper shakers, condiment containers, ice machines, snack bowls, and light fixtures are kept clean. Neglecting these areas can tarnish your restaurant’s reputation.

In the new role – Director of F&B, what are some of the concepts you plan to introduce to restaurants at the hotel?

How do you ensure your restaurants always meet the highest standards?

What are your thoughts on Bahrain’s F&B sector?

Bahrain’s Food & Beverage sector thrives, showcasing the Kingdom’s cultural heritage and global influences. With a diverse range of cuisines, it exemplifies Bahrain’s status as a cosmopolitan hub in the Gulf region. The sector benefits greatly from the strong support of the Ministry of Tourism, which is evident in the multitude of restaurants operating with unique concepts and offerings.

Tell us about your journey in the hospitality industry and how it led you to The Diplomat Radisson Blu Hotel, Residence and Spa.

What are your favourite places to eat in Bahrain?

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